The new JetNet AA login page has moved and is no longer accessible at JetNet.AA.com for employees of American Airlines benefits information.
The system was upgraded to manage your travel advantages, company profile, health insurance and other important data from your account.
Go to the new url at https://smlogin.aa.com/login/SMLogin.jsp and enter your JetNet AA login User ID and password on the page to complete the authentication process.
If you have bookmarked JetNet.AA.com in your web browser, now is that time to remove the url from your favorites and update your records.
Your American Airlines employee information is migrated to SMLogin.AA.com and your previous User ID is the same as before. At any point that you can not access the system, call 1-877-390-3077 in the US or 1-718-921-8200 when traveling international to get help with your login or reset your password.
You will be required to answer your security question from the helpdesk technician in IT support. The process changes slightly for a first time employee that has not used their JetNet AA login before that includes additional information about your profile and security settings.
The new JetNet system is a flight service filled with resources from the company for pilots, flight attendants, desk operators, ground control, and baggage / cargo handlers. Your job title and benefits summary is outlined in your account.
Any prospective candidate looking to join American Airlines should use the website at AACareers.com and not JetNet for information. You are not setup to use the system yet until hired by the human resources department, after which you will issued a new account.
Your access will still allow you to place your name at a regional airport form standby status as a flight attendant or pilot. If you are staying at a hotel while on standby for a outgoing flight, please ensure that you are using a secure online connection from your mobile device or laptop computer when accessing your account.
Keep your JetNet AA login to yourself at all times and do not share it with other employees. Resources are placed below for additional reading on using this new AA service safely.