Bank customers go to the FirstMerit Online Banking login page at FirstMeritIB.com to access account information, apply for credit, pay bills, or transfer funds.
From home or work, banking services over the internet offer convenience without having to visit a teller branch for transactions.
Visit the bank at https://www.firstmeritib.com/ and enter your user name. You will immediately notice that there is no password field on the FirstMerit online banking login page from this point.
For higher security standards a recognizable user name is to be entered first. Once approved a password field will be offered on the website. If you do not understand this sign on process or have problems remembering your user name, dial 1-888-554-4362 for the client contact center. They will be able to help you with checking, savings, CDs, and bill pay options in your account.
Customer services runs online 24 hours a day. The call center accepts login support Monday through Friday, 7:00 AM to 10:00 PM Eastern Standard Time. Saturday hours are shorter from 8:00 AM to 5:00 PM and closed on Sundays.
Online banking with FirstMerit serves customers in Ohio, Wisconsin, Michigan, Pennsylvania, and Illinois for personal and business accounts. All states listed can save time with check writing and use less stamps paying bills. View and pay from a internet connection anywhere with unlimited access. All transactions are electronic and scheduled monthly to be paid automatically.
Setup reminders with your FirstMerit online banking login to alert you had new bill come due. Once alerts are setup, move to view cancelled checks and transaction history or statements. Statements are downloaded in PDF form to your mobile or computer.
Two new features requested by customers are found inside your account. Reorder checks and secure messaging with a banking specialist to resolve any questions you have about the process. Both features are enabled at this time.
Transfer funds between savings and checking accounts or make loan payments when convenient for you. Profile updates to change your mailing address or put a stop payment on checks require you to enter your FirstMerit online banking login again to approve the order. More about this process is found in the resources below.